FAQs
Have questions about booking the 360 Booth or Photo Booth? You're in the right place. Browse the answers below, or reach out at events@orbitalmemories.com or 949.417.6674 if you don't see what you're looking for.
Q: WHAT AREAS DO YOU OFFER YOUR 360 BOOTH & PHOTO BOOTH RENTALS?
A: We rent our 360 Booth & Photo Booth within a 40 mile radius of Santa Ana, CA. Not sure if we cover your area? Use our Service Area Checker below — just enter your zip code or address and we'll let you know instantly! Locations outside our standard radius may be assessed a small travel fee of $1.50 per mile round trip.
Q: HOW DOES THE 360 BOOTH WORK?
A: Guests choose from a selection of fun props before stepping onto the platform, where a camera arm rotates around them capturing a smooth 360 degree slow-motion video. The footage streams live to a TV for everyone to enjoy, then guests can instantly grab their video at our sharing station via AirDrop, Text Message, Email, or QR Code. Our attendants take care of the rest, one gets guests positioned for the perfect shot, the other makes sharing quick and easy.
Q: WHAT IS THE COST FOR OUR 360 PHOTO BOOTH RENTAL SERVICE?
A: The cost of our 360 Photo Booth Service is straight forward. Depending on the length of time you would like for your event, the first 2 hours are $575 total, for 3 hours it will be $750, for 4 hours it is $925, and each additional hour is $125 an hour. Our prices include all items listed HERE. Prices include delivery within a 40 mile radius of Santa Ana, CA. A 2 hour minimum booking is required.
Q: WHAT IS THE COST FOR OUR TRADITIONAL PHOTO BOOTH RENTAL SERVICE?
A: The cost of our Traditional Photo Booth Service is straight forward. Depending on the length of time you would like for your event, the first 2 hours are $550 total, for 3 hours it will be $650, for 4 hours it is $750, and each additional hour is $100 an hour. Our prices include all items listed HERE. Prices include delivery within a 40 mile radius of Santa Ana, CA. A 2 hour minimum booking is required.
Q: DO YOU REQUIRE A DEPOSIT?
A: Yes, All events have a $100 refundable deposit (cancellations only valid 7 days prior to the event date). This deposit locks in your date and goes towards your final balance which is due 7 days prior to the event.
Q: HOW MUCH SPACE DOES A 360 BOOTH & PHOTO BOOTH NEED?
A: At minimum a 10ft x 10ft area is required for the 360 Photo Booth to spin and to ensure guest safety. Our Traditional Photo Booth will require the same 10ft x 10ft space. We will provide safety stanchions for the safety of your guest. We can downsize this a bit if needed to accommodate your event needs.
Q: DO YOU DO OUTDOOR EVENTS?
A: YES! But we require the area provided must be DRY and LEVEL, we cannot do events in wet, sandy, or muddy environments. If your event is taking place in the spring or fall, protection is not 100% necessary but at the first sign of inclement weather, we will have to pull the 360 and/or Photo Booth and this could disrupt your service window. All of our 360 Photo Booth equipment is battery powered and can operate anywhere as long as the conditions above are met.
Q: HOW MANY PEOPLE CAN FIT ON A 360 PHOTO BOOTH AT ONCE?
A: Our 360 Photo Booth measures 32” in diameter, it is capable of holding 2 to 4 adults depending on guest size. The arm holding the camera on the 360 Photo Booth can extend up to 3’ away from the edge of the photo booth platform for guest wearing larger outfits that may overhang on the platform.
Q: DO I HAVE TO RUN THE BOOTH?
A: Absolutely not! Each package includes attendant(s) who will set up, operate and remove the booth following the completion of the service window.
Q: HOW DO i GET MY 360 VIDEOS & PHOTOS?
A: We'll deliver the immersive 360 videos & photos to your guests through multiple channels, including AirDrop, Text Message, Email, or QR Code facilitated by our sharing station. Once the event wraps up, expect an email containing a link to an exclusive digital gallery housing all recorded videos for easy download and sharing with your desired audience. Keep in mind that this digital gallery will remain active for a limited time of six (6) months from the event date. To ensure continued access, we recommend downloading the videos and photos to your local device for future viewing.
Q: HOW LONG ARE THE VIDEO RECORDINGS?
A: The default video recording duration is set at 30 seconds, our system allows for customization to extend recording time up to 32 seconds. This flexibility in duration, ranging from 20 to 60 seconds, is tailored to accommodate the number of guests at your event.
Q: MY VENUE REQUIRES A CERTIFICATE OF INSURANCE (cOI)? CAN YOU PROVIDE THIS?
A: YES! Upon request, we are able to provide you and your venue with a Certificate of Insurance (COI). If needed, we are also able to have your venue listed on our COI as an additional insured.
Q: DO YOU USE AN AUTOMATIC OR MANUAL 360 PHOTO BOOTH?
A: We use the best automatic 360 Video Photo Booth for smooth, consistent videos each and every time. Unlike some competitors who rely on less advanced manual setups, which are subject to the discretion of the Photo Booth operator, our cutting-edge technology ensures consistently high-quality videos at every event.
Q: DO YOU HAVE ANY CUSTOMER REVIEWS OR TESTIMONIALS
A: Many customers have praised us for our exceptional service and have recommended us to others. Reviews can be found below or directly on our Google Business Profile and Yelp Page.